wurst Casino & Sportsbook Data Care

This page describes what we collect when you use wurst and how we keep that data protected. We process your personal information only for the purposes outlined here: account registration, identity verification, payment processing, and regulatory compliance. Our data handling practices comply with applicable privacy laws in the jurisdictions where we operate.

We at wurst take data protection seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or interact with our live-dealer tables and sportsbook, you entrust us with personal information. We use encryption, secure servers, and strict access controls to protect that information from unauthorized disclosure.

The sections below explain what data we collect, how we use it, who has access to it, your rights, and how to contact us if you have questions or concerns about your privacy on wurst.

What data we collect on wurst

We at wurst collect information in several categories. First, we collect account registration data: your email address, phone number, username, and password (hashed for security). Second, we collect identity-verification data: your name, date of birth, national ID number, and a photo of your ID document. This information is required to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

Fourth, we collect gameplay and betting data: which games you play, which markets you bet on, your stake amounts, outcomes, and your account balance history. This data helps us understand how our platform is used, detect fraud, and provide customer support.

Fifth, we collect device and connection data: your device type (iOS or Android), your app version, your IP address, and your approximate location (derived from IP). We may also collect cookies and similar tracking technologies to personalize your experience and measure platform performance.

How we use your data on wurst

We use your data for the following purposes. First, we use account and identity data to establish and maintain your wurst account, verify your identity, and comply with legal and regulatory requirements (AML, KYC, tax reporting). Second, we use payment data to process your deposits and withdrawals, prevent fraud, and maintain accurate transaction records.

Third, we use gameplay and betting data to calculate payouts, settle bets, detect suspicious activity, and provide customer support. If you contact our support team with a question about a game or transaction, we review your gameplay data to help resolve your issue. Fourth, we use device and connection data to optimize platform performance, diagnose technical problems, and improve the wurst app experience across different devices and network conditions.

Fifth, we may use your email and phone number to send you account notifications (login alerts, deposit confirmations, withdrawal processing updates). We do not send marketing communications unless you opt in. You can manage your notification preferences in your account settings on wurst.

Third-party processors and data sharing on wurst

We at wurst share your data with third parties only when necessary to provide our service or comply with law. Our payment gateway partners (who process DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment data to complete transactions. Our identity-verification provider receives your identity documents to verify your information. Our hosting provider stores encrypted copies of our database on servers that may be located outside your jurisdiction.

We do not sell your personal data to advertisers or brokers. We may be required by law to disclose your data to government agencies, tax authorities, or law enforcement. We do not disclose your data to other players or the public; your account and transaction history are private.

Our terms and conditions explain our data-sharing practices in full. If you have specific questions about how your data is shared with third parties, contact our Customer Support team through the app.

KYC (Know Your Customer)

Regulatory process where we verify your identity using government-issued ID documents. Required to prevent fraud and money laundering.

AML (Anti-Money Laundering)

Legal compliance framework requiring us to monitor transactions and report suspicious activity to authorities.

TLS encryption

Secure communication protocol that encrypts data transmitted between your device and our servers. Prevents interception of sensitive information.

Data retention

The period we keep your information. We retain account and transaction data for as long as you maintain your wurst account, and for a minimum period after account closure to meet legal requirements.

Your rights and choices on wurst

You have the right to access, correct, and request deletion of your personal data. If you want to review what information we hold about you, contact our Customer Support team and we will provide a copy. If any information is incorrect (for example, if your address has changed), you can update it in your account settings or request that we correct it.

You have the right to request deletion of your account and associated data, subject to legal and regulatory requirements. We may retain transaction records and identity documents for a minimum period to comply with AML, tax, and fraud-prevention laws. Once that period expires, we delete your data unless law requires us to retain it longer.

You have the right to withdraw consent for optional data processing (such as marketing communications or analytics cookies). You manage these preferences in your account settings on wurst. Withdrawing consent for required data processing (such as identity verification or payment processing) may result in account suspension or closure.

Cookies and tracking on wurst

Our wurst app and website use cookies and similar technologies to remember your preferences, maintain your session, and measure how you use our platform. Essential cookies are necessary for the app to function; you cannot disable these. Optional cookies help us understand user behavior and improve our service. You can disable optional cookies in your device or app settings, though this may affect your experience on wurst.

Third-party analytics providers (such as Google Analytics) may place cookies on your device to track aggregate usage patterns. These providers have their own privacy policies; we recommend reviewing them if you have concerns about analytics tracking.

Data security and breach notification on wurst

We at wurst protect your data using industry-standard encryption (TLS for data in transit, AES for data at rest), secure servers in protected data centers, and strict access controls. Our staff can access your personal data only when necessary to provide customer support or meet legal requirements. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

If we discover a data breach affecting your personal information, we will notify you promptly by email or through the wurst app. We will cooperate with authorities and take corrective action to prevent future breaches. Our terms and privacy policy provide further details on our security practices.

Your account on wurst is also protected by two-factor authentication. We recommend enabling this feature in your account settings to prevent unauthorized access. If you suspect your account has been compromised, contact our Customer Support team immediately.

Contact us about your privacy on wurst

If you have questions about how we handle your data, want to exercise your privacy rights, or have concerns about our practices, contact our Customer Support team. You can reach us through the in-app chat or email. We will respond to privacy inquiries within a reasonable timeframe.

Our services are available only where local law permits. If you access wurst from a jurisdiction with specific data-protection laws (such as GDPR in Europe), we comply with those laws to the extent they apply. If your jurisdiction has a data-protection authority, you have the right to lodge a complaint with them if you believe we have violated your privacy rights.

This privacy policy may be updated from time to time as we improve our practices or respond to legal changes. We will notify you of material changes by email or through the wurst app. Continued use of wurst after notification of changes constitutes acceptance of the updated policy.